- Knowledge Management

Knowledge management (KM) is an emerging, interdisciplinary business model dealing with all aspects of knowledge within the context of the firm, including knowledge creation, codification, and sharing, and using these activities to promote learning and innovation. It encompasses both technological tools and organizational routines of which there are a number of components. These include generating new knowledge; acquiring valuable knowledge from outside sources; using this knowledge in decision making; embedding knowledge in processes, products, and/or services; coding information into documents, databases, and software; facilitating knowledge growth; transferring knowledge to other parts of the organization; and measuring the value of knowledge assets and/or the impact of knowledge management.

Knowledge Management: Concepts, Methodologies, Tools, and Applications is the defining reference source for all theories, concepts, and methodologies within the KM discipline. This comprehensive, six-volume collection of research from an international body of KM experts includes chapters on Implementing Knowledge Management (KM) in Organizations; KM Systems Acceptance; KM Communication; Knowledge Representation; Knowledge Sharing; KM Success Models; Knowledge Ontology; and Operational KM. Encompassing over 300 chapters from more than 500 contributors drawn from the world s leading KM experts, this collection will provide libraries with the defining reference to the field and set the standard for all fundamental and emerging models within the discipline. "Students and researchers would be hard pressed to find a resource that covers as many critical issues, emerging models, or new developments in the arena of knowledge management. The set is recommended for corporate and academic reference collections." --American Reference Books Annual, Vol. 39

"Students and researchers would be hard pressed to find a resource that covers as many critical issues, emerging tools, or new developments in the area of knowledge management. The set is reccommeded for corporate and academic reference collections." --American Reference Books Annual, Vol.40 (2009)

"By putting together a comprehensive knowledge base of knowledge management Professor Jennex has created a reference that will greatly benefit practitioners, researchers, and students." --Lorne Olfman, Claremont Graduate University, USA

About the Author

Murray E. Jennex is an assistant professor at San Diego State University and president and Chief Information Officer of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the Knowledge Management Systems Track co-chair at the Hawaii International Conference on Systems. He is the author of over 45 journal articles, book chapters, and conference proceedings on knowledge management, end user computing, international information systems, organizational memory systems, e-commerce, security, and software outsourcing. He holds a BA in chemistry and physics from William Jewell College, an MBA and an MS in software engineering from National University, and an MS in telecommunications management and a PhD in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California.

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