Donald Spann – Call Center Cash
This is the secret playbook I’ve been using to build, launch and scale a remote virtual receptionist business to 7-figures profitably…while living life on my own terms
Module 1: Step 1
- Defining Your Call Center
- Define your call center and develop your unique value proposition (UVP) to differentiate yourself.
Module 1: Step 2
- The Math
- Know the numbers behind starting your call center, and what your business will look like at the $1k/$10k/$100k+/month level
Module 2: Step 1
Module 2: Step 2
- Call Center Software
- A simple “crash course” on call center tech for newbies, learning what metrics matter and setting up your call center software.
Module 2: Step 3
- Your Business Tools
- All the tech you need to manage leads, onboard clients, and charge them each month like clockwork.
Module 3
- Your Receptionist Team
- An entire module is dedicated to the most crucial role in your organization—the receptionist.
Module 4: Step 1
- Pre-Launch Marketing
- Map your launch timeline, build your list, and nurture your leads with my exact email launch sequence so that you hit the ground running on launch day
Module 4: Step 2
- Post-Launch Marketing
- Proven online traffic generation strategies, a crash course on sales, and how to onboard your first clients!
Bonus #1
- The Remote Call Center Revenue/Profit Mega Calculator!
- Use this incredible spreadsheet tool to visualize and strategize by putting numbers on your goals. Just plug in a few details and you’ll know how many agents you need, revenues, profits, expenses, and more!
- These numbers are based on our real-world data from thousands of clients and millions in revenue.
Bonus #2
- The “IQYDKYNTGOWYPSV” Checklist PDF
- The “Important Questions You Didn’t Know You Needed To Go Over With Your Phone System Vendor” PDF will help you navigate the setup process, no matter what service you use.
- Not knowing the answers to these questions early on led to me missing out on 200k+ in extra revenue!
Bonus #3
- Optimizing Your Site for Conversions
- An “inside look” at the psychology and elements behind call center websites that convert 7 to 8 figures in revenue.
- Pick my brain as I explain why I built my site a certain way, and see my analysis of things our competitors do well.
Bonus #4
- The Swipe Files – Ever Expanding PDF Series
The Swipe Files include:
- The exact templates we use for our welcome email for new clients and monthly billing PDFs
- The secret “call scoring criteria” we use to ensure receptionists are rocking it on the phone
- PDFs of our short, sweet, and extremely effective pre-launch email sequence that led to $22,000in clients on DAY 1
…and a super special Blockbuster Bonus
Scaling to 1 Million+ Bonus Module!
This two-step module covers advanced strategies and tactics to propel your call center from 100k to 1m+ in revenue.
Step 1 focuses on building scaled systems, including hiring the team members you need to handle growth and operations.
Step 2 is focused solely on marketing ramp-up, covering a “50,000-foot view” strategy before coming back to earth and diving into long-term marketing tactics such as SEO and super potent Virtual Receptionist-specific marketing channels.
And much more...
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